Email
You can reach us at support@fansly.com
Twitter
We’re here for you all day, every day. @Fansly Business and Payment Support Info
Who are we? Select Media LLC
145 West Ostend St. Suite #600,
Baltimore, MD 21230
For payment processing related questions you may contact our support or the support of the processor. Please note we may use multiple payment processors, if you do not know which is being used you can contact our support. Our Processors that offer Customer Support are:
CCBill Email: Support@ccbill.com
CCBill Support Page -
https://support.ccbill.com Cancellation Policy
Cancel your subscription plan any time with these steps:
1. Login to your account.
2. Go to your subscriptions page. You can see the models you are subscribed to.
3. Click on the "..." dropdown button
4. Click "Do not Renew".
If you cancel around your usual billing date, your next payment may have already been taken.
If your subscription page shows a date when your subscription will end, you’ve successfully cancelled and won’t be charged again. If it doesn’t show this, try the cancel steps again making sure you reach the confirmation message.
Phone Contact
+1 (844) 927-3881
